Integration doctrine
AI belongs inside a controlled business workflow—not above the rules that govern the business.
An AI sidecar or governed RAG service may assist the workflow, but the model is never the source of authority. Identity, policy, data systems, deterministic validators, approvals, command services, audit, and human owners determine what the system may know, recommend, or do.
Complete system boundary
Separate planning, policy, execution, verification, and rollback.
↓
↓
↓
↓
High-value patterns
Add the right form of intelligence to the right boundary.
Document intelligence
Classify, extract, validate, compare, and route exceptions from unstructured documents.
Knowledge assurance
Retrieve authorized, current sources and produce cited answers with abstention and correction paths.
Decision support
Forecast, rank, optimize, or score cases while preserving the accountable business decision.
Bounded workflow automation
Plan and perform narrowly allowlisted steps under identity, limits, approvals, verification, and rollback.
AI-assisted engineering
Accelerate understanding, documentation, tests, refactoring, conversion drafts, and defect analysis.
Evaluation and governance
Version the complete system, test representative and adversarial cases, monitor drift, and maintain a scale-or-stop gate.
Non-negotiable controls
AI should earn its authority.
- Deny by default
- Least-privilege human and workload identities
- Authorization outside the model
- No credentials in prompts or memory
- Source-aware retrieval and citations
- Typed inputs and outputs
- Deterministic validation
- Human approval before material consequence
- Rate, cost, record, recipient, and transaction limits
- Immutable audit events
- Manual fallback and exception queues
- Tested rollback and kill switch
Pilot acceptance
A demo is not an operating capability.
A controlled pilot uses representative cases, frozen acceptance criteria, source and model versions, security tests, shadow or limited live exposure, human-review economics, cost per successful outcome, incident and fallback procedures, and a scheduled scale, remediate, defer, replace, or stop decision.